Please follow these instructions to return your online order. We do not accept returns for purchases made in store.
*If your order was filled incorrectly or the product received was damaged please contact us directly here or call us at 1-877-257-4916. Please include your order number with your inquiry.
*Please note all returns must be sent by mail. We will not process any returns in person.
For all other returns please see below:
Step 1: Download, print & complete the Return Form
-NOTE: You have 30 days from receipt of an order to return products purchased at TEAMLAStore.com.
-For returns, we will issue a full refund for the price of the product, plus any applicable taxes.
-Original shipping charges will not be refunded unless there was a fulfillment error by TEAMLAStore.com.
Step 2: Enclose a copy of the packing slip and the return form with your item.
If you do not have a copy of the packing slip please contact us at 1-877-257-4916 or http://www.teamlastore.com/pages/contact-us.
Step 3: Send your package addressed to:
1817 S. Soto St.
Los Angeles, CA 90023
- Please return your package and Return Form via a prepaid, insured, traceable method to ensure a safe and documented delivery.- Allow one to two billing cycles for the credit to appear on your statement. Refunds are issued to the original card used to make the purchase.
- Please see the Return Policies below before sending out your package.
*Once we have received your package at out fulfillment center please allow us 3-5 business days to get your return processed.
Merchandise purchased from TEAMLAStore.com:
- If you would like to return an item, TEAMLAStore.com is not responsible for any additional shipping fees unless your gear was damaged or defective.
- Items purchased online from TEAMLAStore.com cannot be returned or exchanged in store. These items must be returned online.
-All custom merchandise may not be returned.
- Custom merchandise may not be returned unless the item is defective or the order was fulfilled incorrectly.
Merchandise purchased at a TEAM LA Store location:
- Items purchased from a TEAM LA Store location cannot be returned online. These items can be returned to the original purchase location, some restrictions may apply. TEAM LA Store locations can be found here: http://www.teamlastore.com/apps/store-locator/.
Once we have received your package at out fulfillment center please allow us 3-5 business days to get your return processed. If you would like a different item, please place a new order directly on the website.