CUSTOM JERSEYS
Custom jerseys are Final Sale , once your order is place it can not be cancelled.
All jerseys are made to order.
Please allow approximately 8-15 business days for production before your order ships. Choosing Next Day or 2-Day Shipping refers only to the shipping method—not the production time. Your order will be shipped using the selected method once it is ready.
For stitched jersey orders, please allow approximately 4–6 weeks for production, regardless of the shipping method selected .
PROCESSING & DELIVERY HOURS:
We process, ship and deliver packages Monday through Friday. We do not offer delivery or shipping on Saturdays, Sundays or Holidays.
PRE-ORDERED ITEMS:
Some items will not ship until a later date as indicated in the product description. Please make note of any products with future ship dates mentioned on the online product posting.
SHIPPING & HANDLING FEES:
Shipping and handling fees depend upon the method of delivery. All standard delivery orders include a handling fee and applicable shipping charges. When you fill out the online order form and select a method of delivery, our system automatically calculates and displays the shipping charges for your review.
Address Errors
Once an order has been shipped, we are unable to change the delivery address. While we work closely with our shipping partners to resolve address issues when possible, we cannot take responsibility for delays, fees, or delivery problems caused by an incorrect address entered at checkout.
If an incorrect address leads to your order being rejected, lost, or destroyed, we cannot offer a refund or replacement. Should the package be returned to us, you may be responsible for the return shipping costs. In that case, we can only refund the cost of the merchandise.
P.O. BOXES:
TEAMLAStore.com will ship P.O. Box orders through USPS First Class. These shipments are not tracked door to door. Please allow 7-10 business days for delivery.
PACKAGING & DELIVERY:
Orders are shipped in corrugated boxes or poly-mailers with a UPS Shipping label on them. There will be a copy of the receipt inside the package with your order. If customers are buying items as gifts, they can request that the receipt not be included in the package.
Any and all packages that are shipped Standard UPS Ground are typically left at the door, porch, or gate at the UPS driver’s discretion. TEAMLAStore.com does not have any control in the discretion of the UPS driver. Orders placed with a rush status of 3-Day, 2nd Day, or Overnight delivery, require a customer signature in order to be received.
INTERNATIONAL SHIPPING & DELIVERY
When submitting International orders through TEAMLAStore.com you are responsible for all import fees, customs, duties & taxes.
Please see estimated shipping & delivery times. Note that estimated shipping & delivery times do not include the time it takes to clear customs.
INTERNATIONAL ORDERS - ABOUT CUSTOMS, DUTIES & TAXES
When ordering from TEAM LA Store, you're responsible for assuring the product can be lawfully imported to your destination country.
The recipient is the importer of record and must comply with all laws and regulations of the designated country. Orders shipped worldwide may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are charged once a shipment reaches the recipient's country. Additional charges for customs clearance must be borne by the recipient; TEAMLAStore.com has no control over these charges and can't predict what they may be. Customs policies vary widely all over the world; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
If an international package is rejected by the recipient/importer due to failure to pay any import fees and/or taxes within its country, TEAMLAStore.com reserves all right to refund only the difference between any charges, the cost of any loss in merchandise and the original order payment.
INTERNATIONAL (Does NOT account for time spent at customs, border inspection facilities, etc):
Standard Post (DHL eCommerce): 7-15 Business Days
Note: We are not responsible for customs Duties, these are liable to the customer
Any inquiries regarding the exact location of your package should be made to the carrier directly. Our customer service agents only have as much information as can be seen by you through your tracking number.
